Contact Us
Get in Touch
There are various ways that you can reach us. Call us during our normal operating hours which are listed below. You can email, call or write to us or simply fill out the enquiry form below and one of our team will call you back.
Opening Times
| Monday | 08:00 – 16:00 |
| Tuesday | 08:00 – 16:00 |
| Wednesday | 08:00 – 16:00 |
| Thursday | 08:00 – 16:00 |
| Friday | 08:00 – 13:00 |
Upcoming Closures – 2025
|
25 August |
Summer Bank Holiday
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19 December – 5 January 2026 |
Christmas |
FAQs
What is the lead time for an order?
Lead time varies for each order, and you will receive an estimate on your purchase order acknowledgment. If you have any lead time questions or concerns before ordering, please don’t hesitate to contact us via phone or email.
How can I request a quote?
To request a quote for an order, please reach out to us using the contact channels at the bottom of the page or simply fill out an enquiry form above and a member of our team will reply via email.
Where is my order?
We understand your anticipation in receiving your order on time. If you have any queries about tracking your order’s status, please feel free to contact us for an update.
Are all sizes available for every product?
Gandtrack can do almost any size and tolerance that you might enquire about, however, some tools will have a minimum and maximum diameter. Information about tool sizes can be found in the product descriptions. If you need further details or have specific size-related questions, please don’t hesitate to contact us through the channels at the bottom of this page or through the enquiry form above.
Is Gandtrack ISO approved?
Yes, we are proudly AS9100D & BS EN ISO 9001:2015 Approved. View our certificate here.
What is your minimum order quantity?
HSS Products require a minimum order quantity of 10 or £25, whichever is met first.
Most other products typically have a minimum order quantity of 5 – this depends on our stock levels. If your order does not meet these requirements or there is a specific minimum quantity for a specific item, we will communicate this with you before purchase.
What materials can our cutting tools work with?
Our cutting tools are designed to work with various materials:
High-Speed Steel (HSS):
- Versatile, suitable for soft metals, plastics, and wood. Also suitable for some composite materials.
HSS-Cobalt (HSS-Co):
- Enhanced for higher temperatures, effective for composite materials and tougher alloys.
Solid Carbide:
- Ideal for machining harder materials like composites, ceramics, and hardened steels.
Diamond Grit:
- Exceptionally hard, suitable for abrasive materials like ceramics, composites, and abrasive stones.
Polycrystalline Diamond (PCD):
- Extremely hard and long-lasting, effective for abrasive materials including carbon fibre composites, metals, and laminates.
Remember to consider material composition and properties, tool design, and coatings to achieve the best results.
If you have questions about materials, sizes and flute numbers, feel free to contact us for more information.
Why buy from Gandtrack?
At Gandtrack, our commitment to quality is second to none. With nearly 5 decades of experience in the industry, we have mastered the cutting tool industry, our rigorous quality control processes using Walter Helicheck Advanced and 3D ensures that every cutting tool we produce meets the highest standards of precision and reliability. We take pride in our long-standing relationships with respected customers who continue to choose Gandtrack. Our strong testimonials and a track record of repeat business attest to the trust and satisfaction our customers place in us. When you choose Gandtrack, you’re choosing a partner dedicated to delivering the best in cutting tool quality and service.